Privacy policy

1. GENERAL INFORMATION

This Privacy Policy sets out how “Edo kelionės”, MB, which operates the website www.edstours.lt, processes your personal data.

The Data Controller complies with Regulation (EU) 2016/679 of the European Parliament and of the Council (the General Data Protection Regulation – GDPR) and the legal acts of the Republic of Lithuania.

Persons under the age of 16 may provide their personal data only with the consent of their parents or legal guardians.

2. DATA CONTROLLER DETAILS

“Edo kelionės”, MB (EDSTours)
Registered address: Architektų g. 168-11, LT-04203 Vilnius, Lithuania
Email: info@edstours.lt
Phone: +370 613 03 961
Website: www.edstours.lt

3. WHAT INFORMATION WE COLLECT ABOUT YOU

3.1. Data you provide directly

  • First name, last name
  • Email address
  • Phone number
  • Travel preferences
  • Traveller details (first and last names)
  • Other information necessary to complete a travel booking

3.2. Data collected automatically

  • IP address
  • Browser type
  • Device used

3.3. Data from third parties

Data may be obtained from social networks (e.g. Facebook), booking systems, public registers or partners, where permitted by applicable law.

4. PURPOSES OF DATA PROCESSING

Your data is processed for the following purposes:

  • Administration of travel bookings
  • Preparation of individual offers
  • Conclusion and performance of contracts
  • Customer service
  • Direct marketing purposes (only with your consent)
  • Improvement of website functionality and services

5. LEGAL BASIS FOR DATA PROCESSING

Your data is processed on the basis of:

  • Your consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests of the Data Controller

6. DISCLOSURE OF DATA TO THIRD PARTIES

Your data may be disclosed to:

  • Hotels, airlines, and insurance companies
  • IT and booking system service providers
  • Public authorities, where required by law

Data is disclosed only to the extent necessary to provide the service.

7. DATA RETENTION PERIOD

Data is stored for no longer than 5 years from the date of the last service provided, unless a longer retention period is required by law.

8. YOUR RIGHTS

You have the right to:

  • Obtain information about your data
  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Restrict processing
  • Data portability
  • Object to direct marketing
  • Withdraw your consent at any time

You may submit requests by email: info@edstours.lt

9. COMPLAINTS

If you believe that your rights have been violated, you may contact:
State Data Protection Inspectorate of Lithuania (www.vdai.lrv.lt)

10. THIRD-PARTY LINKS

The website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.